Scrum Master

THIS IS US
Global Blue pioneered the concept of Tax Free Shopping more 40 years ago. Through continuous innovation, it has become the leading strategic technology and payments partner, empowering merchants to capture the growth of international shoppers.
WE ARE LOOKING FOR
As a Scrum Master, you will be responsible for facilitating and guiding the agile development process of multiple Scrum teams. You will work closely with the teams to help them improve their processes and remove any obstacles that are hindering their progress. You will also ensure that the team adheres to the Scrum framework and Agile methodologies, while helping them to continuously improve their performance.
YOU WILL
- Facilitate the Scrum process and help the team to follow the Agile principles and values
- Conduct daily stand-up meetings, sprint planning, sprint reviews, and retrospectives
- Remove any impediments that are blocking the team's progress
- Act as a coach and mentor to the team and guide team members as needed
- Ensure that the team is constantly improving and delivering value to the customer
- Coach teams toward high performance by implementing and strengthening Agile Best Practices, ensuring alignment and balance between the Product Owner and the Delivery Team
- Communicate effectively with stakeholders and keep them informed about the progress
- Facilitate team collaboration and foster a culture of continuous improvement
- Contribute to the development of Global Blue’s agile maturity level
WE EXPECT FROM YOU
- Relevant IT educational background - university degree or similar experience
- 3+ years of experience as a Scrum Master in an Agile environment
- In-depth knowledge of Agile methodologies such as Scrum, Kanban, Lean and SAFe
- Strong communication (oral and written in English) and interpersonal skills
- Ability to mentor and coach Agile teams with servant leadership principles
- Excellent understanding of software development processes and practices
- Ability to work collaboratively with cross-functional teams
- Team player, customer orientation, high level of commitment and motivation
- Integrity, high-quality standard levels and good client-facing skills
- Certified Scrum Master (CSM) or equivalent certification
YOU WILL GET IN RETURN
- We offer a competitive salary and benefits package, as well as opportunities for professional growth and development
- Working with dynamic and innovative teams
- Flexible working time and distance/remote work (home office)
- International environment, inspiring colleagues with more than 35 nationalities where English is the official working language
- State-of-the-art office environment well connected to the public transportation system
- Other benefits (Referral Bonus, Christmas party, team building, company doctor, lunch vouchers, discounts etc.)
Global Blue guarantees a competitive and performance-related salary depending on your professional and personal qualifications: Min. 60.000 EUR however, the total compensation is a subject of individual agreement.


Global Blue Service Company Austria GmbH
Global Blue pioneered the concept of Tax Free Shopping 40 years ago. Through continuous innovation, it has become the leading strategic technology and payments partner, empowering merchants to capture the growth of international shoppers.
The Group connects all stakeholders involved in the international shopping ecosystem, helping:
- More than 29 million international shoppers
- More than 300,000 points of sale
- More than 50 acquirers, at more than 130,000 points of interaction
- Customs & authorities in more than 40 countries
Global Blue has over 2,000 employees in more than 50 countries.
Find us
Handelskai 92, 1200 Wien
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